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HOSPITALITY LEADERSHIP – Part XI

The winning formula to Say NOBy Natalia Cano Is not to cushion your message with niceties. Being polite yet direct helps everyone. 15 Powerful (And Short) Ways To Say No Graciously: Remember: Over-justifying dilutes your messages. Stand strong in your decision. It’ll earn you respect, And help others know what to expect. ‾‾‾‾‾‾‾‾‾♻️ Repost to…

One of my favorite mentors in the hospitality industry is my friend Christine Trippi, The Wise Pineapple who wrote the book “YES, is the Answer”. She is an inspiration to thousands of us! I thought I would inspire her by sharing this article! Brian Knopp – Hospitality Leadership Coach

The winning formula to Say NO
By Natalia Cano

Is not to cushion your message with niceties. Being polite yet direct helps everyone.

15 Powerful (And Short) Ways To Say No Graciously:

  1. I’m flattered, but I’ll have to pass
    ↳ Maintains a friendly tone without over-explaining
  2. Thanks, but I can’t commit right now
    ↳ Reveals gratitude leaving no room for misinterpretation
  3. I appreciate it, but I’m overcommitted
    ↳ Acknowledges the request whilst being honest
  4. I can’t give this the attention it deserves
    ↳ It shows you value the opportunity
  5. Open to new things, but not the right time
    ↳ Demonstrates your open mindness
  6. Can’t take it on now, but maybe in the future
    ↳ Leaves the door open for future possibilities
  7. I wish I could, but I have prior commitments
    ↳ Provides a concrete reason for declining
  8. Great opportunity, but not the right fit for me
    ↳ Subtly shifts the focus to the mismatch
  9. I need to think about it. Can I get back to you?
    ↳ Gives you time to consider and respond thoughtfully
  10. I’m prioritizing my well-being, so I have to decline
    ↳ Demonstrates self-respect
  11. Being mindful of commitments, can’t take on more
    ↳ Proves you’re deliberate in your choices
  12. I don’t have the bandwidth. Thanks for understanding
    ↳ Shows how realistic you are
  13. I’d love to help in a different way. Perhaps [alternative]
    ↳ Demonstrates your willingness to contribute
  14. I’m committed to other things and can’t overextend
    ↳ Shows respect for your time and commitments.
  15. I’m not the best person, but I can connect you
    ↳ Offers a helpful alternative

Remember:

Over-justifying dilutes your messages.

Stand strong in your decision.

It’ll earn you respect,

And help others know what to expect.

‾‾‾‾‾‾‾‾‾
♻️ Repost to helps others say NO confidently

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