Keeping People Inspired
By Mike Leber & Malay Matalia

Many Leaders get lost in managing numbers. True leaders “Keep People Inspired” (KPI)

Too many leaders focus on the wrong things.
83% of teams feel disengaged despite “strong” KPIs.

True leaders don’t just care for numbers. They care for people first.

For them KPI stands for:

✅ Keep People Inspired
✅ Keep People Informed
✅ Keep People Involved
✅ Keep People Interested

The untold truth about what really drives team success:

1️⃣ The Foundation Gap. Teams with clear communication are 2.7x more effective. Yet many leaders only share tasks, not context. Missing the crucial “why” behind decisions

2️⃣ The Involvement Paradox. Engaged teams solve problems 3x faster. But 71% of meetings lack real participation. Silent rooms are a sign of deeper-rooted issues

3️⃣ The Interest Equation. Teams with passion experience 64% less turnover. Purpose-driven teams build lasting loyalty. Small wins create unstoppable momentum

4️⃣ The Inspiration Multiplier. Inspired teams innovate 3.4x more. Every level of inspiration fuels the next. But without interest, you can’t inspire anyone

The Golen Rule:

Information without involvement = Frustrated teams

❌ Involvement without interest = Short-term fixes

❌ Interest without inspiration = Missed potential

But:

✅ Context beats endless instructions.
✅ Interest precedes inspiration.
✅ Meaning fuels momentum.

What do your teams need more of?
Share below ⬇️

Inspired by Robertson Hunter Stewart’s book “KPIs A New Approach”

♻️ Repost to help leaders build stronger teams.
➕ And follow me for more.

www.hospitalitydreamteam.com
www.straightfromtheheart.blog