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HOSPITALITY LEADERSHIP…

A leader makes people feel safe. By Anna Chernyshova A boss makes people anxious. When managers focus on defending their egos, they create a culture of competition and fear. Team members hesitate to speak up, which hurts innovation and progress. But, when leaders prioritize the right solution, they create a culture of collaboration and trust.…

Although a hotel can be worth millions, our employees and Guest are priceless.”
~ Brian Knopp – Hospitality Leader

A leader makes people feel safe.
By Anna Chernyshova

A boss makes people anxious.

When managers focus on defending their egos, they create a culture of competition and fear.

Team members hesitate to speak up, which hurts innovation and progress.

But, when leaders prioritize the right solution, they create a culture of collaboration and trust.

ideas flow freely
➡ diverse perspectives are valued
➡ everyone feels empowered to contribute

9 signs to spot a toxic manager:

  1. Micromanagement:
    ↪ They control everything, hurting creativity and causing burnout.
  2. Lack of Transparency:
    ↪ They withhold information, creating mistrust.
  3. Blame Culture:
    ↪ They avoid responsibility, creating fear instead of accountability.
  4. Ignoring Feedback:
    ↪ Dismissing team input limits improvement and open dialogue.
  5. Unclear Vision:
    ↪ A weak direction leaves the team feeling lost.
  6. Favoritism:
    ↪ Show bias towards some team members, hurting fairness and morale.
  7. Poor Conflict Resolution:
    ↪ Avoid addressing issues, allowing problems to grow and disrupt the team.
  8. Resistance to Change:
    ↪ Cling to outdated practices that hurts innovation and growth.
  9. Self-Interest:
    ↪ Prioritize personal gain over the team’s success, hurting trust.

Bad managers prioritize their interests over the well-being of their team.
This will lead to poor results and morale.

Great leaders prioritize their team and build trust and psychological safety within the team.

It is important to spot these leaders to create a safer, positive work culture.

Do you agree?

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Post inspired by Rob Dance

www.hospitalitydreamteam.com
www.straightfromtheheart.blog
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