Remote communication isn’t just about tasks.
By Sean McPheat

It’s about trust ⬇️

Having trained over 500,000 leaders over the years it’s easy to spot the biggest mistakes they make when communicating with remote workers.

Want to know what that mistake is?

Well, they prioritise efficiency over connection.

Here’s why that happens and how to fix it:

Why this mistake happens:

❌ Relying solely on quick emails and task-focused messages.
❌ Skipping check-ins and personal touchpoints.
👉 Leaders focus on deadlines and deliverables.
👉 They assume personal interactions are less important remotely.
👉 They think efficiency means cutting out “small talk.”

The result?

Teams feel isolated, disengaged, and undervalued.

What to do instead:

✅ Create Space for Connection

↳ Start meetings with a quick personal check-in:
“How’s your week going?”
or
“What’s one win you’ve had recently?”

✅ Overcommunicate Clarity

↳ Be extra clear in emails and messages:
“Here’s what’s needed, by when, and why it matters.”

✅ Schedule Regular 1-2-1s

↳ Use these sessions to discuss more than just work:
“How are you finding the workload?”
or
“What support do you need?”

Why this works:
✅ Builds trust and stronger relationships.
✅ Reduces miscommunication and frustration.
✅ Keeps your team engaged and aligned, even from afar.

🧠 Remember: Remote communication isn’t just about tasks – it’s about connection, clarity, and care.

What’s your top tip for staying connected with remote teams?
Share it in the comments below ⬇️

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