“One of my core values that I learned when I was young is that if you don’t have anything good to say, please keep your mouth shut. Keep this in mind when you are communicating in person, via email or text and even over the phone. Think first. Listen. Then provide feedback in a positive tone.”
~Brian Knopp, Hospitality $ALE$ Coach
Want to be a better communicator?
By Sean McPheat
Start with these 8 micro-habits ⬇️
Communication isn’t just about talking; it’s about being understood.
Here are 8 micro-habits that can instantly improve the way you communicate:
- Listen More Than You Speak
Follow the 80/20 rule: listen 80%, speak 20%.
Summarise what the other person said to show understanding.
Research: Active listening improves workplace relationships by 33%.
- Ask Open-Ended Questions
Use questions like “What do you think?” to encourage deeper dialogue.
Follow up with “Tell me more” to dig deeper.
Research: Open-ended questions improve clarity and collaboration by 28%.
- Pause Before Responding
Take 3 seconds to reflect before answering.
Avoid impulsive reactions in tough conversations.
Research: Pausing improves clarity and reduces misunderstandings by 20%.
- Be Clear and Concise
Use simple, direct language.
Break complex ideas into small, actionable steps.
Research: Concise communication increases retention by 40%.
- Practice Non-Verbal Awareness
Pay attention to body language and tone.
Mirror positive body language subtly to build rapport.
Research: Non-verbal cues account for 55% of communication effectiveness.
- Schedule Daily ‘Alignment’ Check-Ins
Have short daily updates to align on tasks.
Use 5-10 minutes to clarify goals and remove blockers.
Research: Daily check-ins reduce team miscommunication by 25%.
- Write With Intention
Re-read emails before sending.
Use bullet points for clarity in long messages.
Research: Clear written communication increases productivity by 30%.
- Ask for Feedback on Your Communication
Regularly ask, “Was I clear in what I said?”
Implement small changes to improve over time.
Research: Leaders who seek feedback improve team relationships by 27%.
🧠 Remember:
The way you communicate shapes the way
people perceive you. Small changes = big impact.
Which of these habits do you already practice?
Let me know in the comments below ⬇️
For more valuable content, follow me, and then hit the 🔔 button to stay updated on my future posts.
♻️ Repost to help others improve their communication.
Straight From THE ❤️HEART… 
Leave a comment