TRUST ISSUES
By George Stern

Managers: If you care more about when someone works than what they deliver, you’re the problem, not them.

Micromanagement doesn’t come from high standards. It comes from low trust.

If you’re hiring adults, treat them like adults.

Here are 8 ways to lead without hovering:

1. Set Clear Goals
   Define what success looks like, and then get out of the way.
2. Focus on Outcomes
   Measure results delivered, not hours logged.
3. Give Autonomy
   Let people choose how they get the work done.
4. Normalize Mistakes
   Expect small errors – it’s how people learn and improve.
5. Ask How to Help
   Swap “What are you doing?” for “What do you need from me?”
6. Wait to Be Asked
   Don’t jump in unless they ask for your support.
7. Respect Work Styles
   Not everyone thinks, plans, or creates like you do.
8. Coach, Don’t Control
   Ask questions that unlock solutions instead of prescribing them.

Any others you’d add?

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