
~ Brian Knopp, Hospitality Coach
FROM LEADERSHIP FIRST
In business, we often focus on tangible returns, but never underestimate the power of your human capital. Never regret the effort, patience, or kindness you extend to colleagues, clients, or connections. You might encounter moments of doubt or feel unappreciated, yet these are not reasons to close your heart.
Kindness is not a weakness; it is the most robust professional investment you can make. The positive energy and goodwill you genuinely release into the world have a way of returning, often multiplied, in the form of opportunity, support, and lasting relationships. Your character is your greatest asset—always prioritize being good.
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