• Hotels are now introducing amenities to cater to this trend.

    A travel trend seen on TikTok shows how people are seeking trips that emphasize wellness and rest.

    “Hurkle-durkling” is a Scottish phrase that means to lounge in bed all day. 

    https://www.foxnews.com/travel/hurkle-durkling-viral-travel-trend-involves-lying-bed-all-day

  • By Chad Gino, CEO

    “Work Does Not Have To Suck”

    A toxic high performer. 

    Or do you have the courage to face them head on? 

    Unfortunately, managers often ignore toxic high performers. 

    Why? 

    Because they perform incredibly well. 

    And in order to KEEP your job as manager, you need to produce great results. 

    They think, “oh it’s not that big of a deal.”

    But it is. 

    Toxic high performers erode a healthy culture. 

    Do you look the other way? 

    Gradually wearing away the “team aspect.”

    My advice to managers…

    Confront them head on. 

    Tell them specifically what their toxic behavior is, and explain to them THEY have to change it immediately, or get off the bus. 

    Us. We. Team. 

    This is far more important than any one individual. 

    As managers, stand for something. 

    The values, purpose, and mission of an organization is way bigger than any one person. 

    Your people will admire your courage, and they will respect you for prioritizing a healthy work atmosphere. 

     

    We are always better together. ❤️

    www.hospitalitydreamteam.com

    https://geni.us/PzN8AT

    Click the link above for your copy of our new Amazon Best Seller, “Leadership First: 20 Must-Read Articles on Leadership.” Together, let’s inspire leaders to create great organizations. 

  • HOTEL LEADERSHIP…

    You know, we really don’t need a fancy title to be a great leader; what we truly need is to care about each other! People are much more likely to follow someone who shows genuine warmth and kindness rather than someone who’s just focused on their position. When a leader takes the time to listen, support, and connect with their team, they create a welcoming environment. It’s all about building trust and a sense of belonging. In the end, it’s the heart and connection we share that make the biggest impact, reminding us that leading is about people, not just titles!

    Check out our new Amazon Best Seller, “Leadership First: 10 Must-Read Articles On Leadership,” by simply clicking the link below.

    #leadershipfirst #leadershipfirstquotes

    https://geni.us/PzN8AT

  • ToNY CaMM was the first friend that I made in Lynchburg and has become one of my best friends. We have worked together for nearly 25 years in Lynchburg, but never work for the same hotel together. The past two weeks have been awesome working with Tony and hearing his vision not only for the Lynchburg Grand Hotel but for also the City of Lynchburg, Tony has been an ambassador for Lynchburg for over 40 years in the hospitality business.

    Tony and I have one more week to work together and he will be going to his “Dream Job” in the entertainment and marketing Fields. I am sure that we will continue I work together to make our community stronger, healthier, and more vibrant.

    So, it’s not goodbye to Tony… it’s congratulations, because we will be seeing him all around town. Everything he touches, turns to gold and I’m happy to call him, my friend.

    https://www.facebook.com/share/p/146HGYW6nR/?mibextid=wwXIfr

  • “When we opened our TRU by Hilton in Lynchburg it was right in the middle of the pandemic in 2021. Unfortunately, was a time when many of those in the hospitality industry had lost our jobs. Our goal was the bring together team that was passionate about the hospitality industry so we could to establish: “A TRUE TEAM”.  Our #TRUTEAM is now ranked as one of the top hotels in Lynchburg on TRIPADVISOR and has over 250 years of combined, hospitality experience.”

     – Brian Knopp, Hospitality Coach

    Below is an excerpt from UNLOCK THE HIDDEN LEADER by Gifford Thomas

    #TRUETEAM 

    True leaders consistently demonstrate unwavering confidence in every individual’s unique abilities and untapped potential within their team. Investing time and effort into understanding each team member’s strengths and growth areas by providing tailored support and guidance helps every team member become the very best version of themselves. This unwavering belief in your team builds a culture of trust, empowerment, and continuous development, ultimately driving the collective success of the entire team.

    Inspire your team with our Amazon bestseller, “Unlock the Hidden Leader: Become The Leader You Were Destined To Be.” This book has already transformed countless leaders; now it’s your turn. Click below to discover more.

    https://geni.us/4JmlQU

    #hospitalitydreamteam

    #straightfromtheheart 

    #personalgrowth

    #wisdom 

    #change 

    #compassion

    #Jesus

    #leadershipfirst

    #inspiration

    #leadershipfirst

    #giffordthomas

    #leadership

    Brian Knopp, Hospitality Coach

    HOSPITALITY DRREAM TEAM

    brian@straightfromtheheart.blog

    www.hospitalitydreamteam.com

  • “There is NO team member that is more important than the another… and there is no job that matters more than the another.  Cross-training team members is one of the best things that you can do to develop a team.”

     – Brian Knopp, Hospitality Sales Coach

    PRIORITIZING TEAM MEMBERS

    When a leader prioritizes the needs of each team member by actively supporting their goals, providing mentorship, and fostering an environment that encourages personal and professional growth, a leader can now create a strong, cohesive team inspired and motivated to make a difference in the life of people they are entrusted to serve. 

    Inspire your team with our Amazon bestseller, “Unlock the Hidden Leader: Become The Leader You Were Destined To Be.” This book has already transformed countless leaders; now it’s your turn. Click below to discover more.

    https://geni.us/4JmlQU

    #hospitalitydreamteam

    #straightfromtheheart 

    #personalgrowth

    #wisdom 

    #change 

    #compassion

    #Jesus

    #leadershipfirst

    #inspiration

    #leadershipfirst

    #giffordthomas

    #leadership

    Brian Knopp, Hospitality Coach

    HOSPITALITY DRREAM TEAM

    brian@straightfromtheheart.blog

    www.hospitalitydreamteam.com

  • “ It’s not about the name on the outside of the building, it’s about the care on the inside.  it’s the for our team members first so they will be inspired to care for our guests in the same caring manner.”

     – Brian Knopp, Hospitality Sales Coach

    BUILDING A STRONG RELATIONSHIP WITH YOUR TEAM

    Below is an excerpt from UNLOCK THE HIDDEN LEADER by Gifford Thomas

    According to Susan Heathfield, start with some common courtesy. For example, say good morning and thank you. Ask people how their weekend turned out. Ask if Rebecca won her soccer match. Ask if John is feeling better. How are you dealing with the pandemic? How are the kids? Practicing simple courtesy will help you build a strong relationship with your team. 

    When you show your team that you GENUINELY care about them professionally and personally, they will be more open to you as a person and as their leader. They will go above and beyond the call of duty to help their leader and, by extension, their organization achieve its goals and purpose. 

    Inspire your team with our Amazon bestseller, “Unlock the Hidden Leader: Become The Leader You Were Destined To Be.” This book has already transformed countless leaders; now it’s your turn. Click below to discover more.

    https://geni.us/4JmlQU

    #hospitalitydreamteam

    #straightfromtheheart 

    #personalgrowth

    #wisdom 

    #change 

    #compassion

    #Jesus

    #leadershipfirst

    #inspiration

    #leadershipfirst

    #giffordthomas

    #leadership

    Brian Knopp, Hospitality Coach

    HOSPITALITY DREAM TEAM

    brian@straightfromtheheart.blog

    www.hospitalitydreamteam.com

  • “At our hotels , there is no one job that’s more important than another job.  IT ALL TAKES TEAMWORK!  An ideal example is this past Friday, when we were shortstaffed at our Home2 Suites by Hilton everyone pulled together and helped make the day success.  it doesn’t matter who gets the credit, it’s all about the guests… and to them, we look like a smooth, well oiled machine!  Keep up the good work!”
    – Brian Knopp, Hospitality Sales Coach

    ACHIEVING THE DREAM…

    Below is an excerpt from UNLOCK THE HIDDEN LEADER by Gifford Thomas

    A truly effective team comprises diverse individuals who bring unique backgrounds, skills, and experiences to the table. These team members collaborate well together and genuinely respect, care for, and trust one another. This foundation of mutual respect and trust allows the team to work cohesively and effectively toward the achievement of their goals.

    Inspire your team with our Amazon bestseller, “Unlock the Hidden Leader: Become The Leader You Were Destined To Be.” This book has already transformed countless leaders; now it’s your turn.

    Click below to discover more.

    https://geni.us/4JmlQU

    Brian Knopp, Hospitality Coach

    HOSPITALITY DRREAM TEAM

    brian@straightfromtheheart.blog

    www.hospitalitydreamteam.com

    #hospitalitydreamteam

    #straightfromtheheart 

    #personalgrowth

    #wisdom 

    #change 

    #compassion

    #Jesus

    #leadershipfirst

    #inspiration

    #leadershipfirst

    #giffordthomas

    #leadership

  • “One of my strengths is the ability to show “empathy” for others. Whether it is a team member, guest, family, or friend. I try to put myself in their shoes. For example, when a guest has a complaint, I tried to empathize with them. I explained that I know how they feel and that I would feel the same way. Then I will listen and work with them to solve the problem. The same goes with our team members. First thing in the morning, I go to team members at each of our hotels and see how they are doing and let them know how much I appreciate their work. I also find out what’s going on in their lives and offer a bit of encouragement and a smile. I always let them know how much I appreciate them and they do the same for me.”
    – Brian Knopp, Hospitality Sales Coach

    Below is an excerpt from UNLOCK THE HIDDEN LEADER by Gifford Thomas

    HOW CAN YOU BUILD A RELATIONSHIP WITH YOUR TEAM?

    According to Susan Heathfield, start with some common courtesy. For example, say good morning and thank you. Ask people how their weekend turned out. Ask if Rebecca won her soccer match. Ask if John is feeling better. How are you dealing with the pandemic? How are the kids? Practicing simple courtesy will help you build a strong relationship with your team.

    When you show your team that you GENUINELY care about them professionally and personally, they will be more open to you as a person and as their leader. They will go above and beyond the call of duty to help their leader and, by extension, their organization achieve its goals and purpose.

    Inspire your team with our Amazon bestseller, “Unlock the Hidden Leader: Become The Leader You Were Destined To Be.” This book has already transformed countless leaders; now it’s your turn. Click below to discover more.

    https://geni.us/4JmlQU

    Brian Knopp, Hospitality Coach

    HOSPITALITY DRREAM TEAM

    brian@straightfromtheheart.blog

    www.hospitalitydreamteam.com

    #hospitalitydreamteam

    #straightfromtheheart

    #personalgrowth

    #wisdom

    #change

    #compassion

    #Jesus

    #leadershipfirst

    #inspiration

    #leadershipfirst

    #giffordthomas

    #leadership

  • Fortunate to know Lisa McNeill personally and get the opportunity to work with her daily at our HOSPITALITY DREAM TEAM – Integrity Operations Management in Lynchburg, Virginia.

    www.hospitalitydreamteam.com

    https://tr.ee/c6X8KFhMUwhttps://tr.ee/c6X8KFhMUw

    Thank you for listening and sharing.  #grateful #friendship #love