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“When we opened our TRU by Hilton in Lynchburg it was right in the middle of the pandemic in 2021. Unfortunately, was a time when many of those in the hospitality industry had lost our jobs. Our goal was the bring together team that was passionate about the hospitality industry… more ›
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“There is NO team member that is more important than the another… and there is no job that matters more than the another. Cross-training team members is one of the best things that you can do to develop a team.” – Brian Knopp, Hospitality Sales Coach PRIORITIZING TEAM MEMBERS When… more ›
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“ It’s not about the name on the outside of the building, it’s about the care on the inside. it’s the for our team members first so they will be inspired to care for our guests in the same caring manner.” – Brian Knopp, Hospitality Sales Coach BUILDING A STRONG… more ›
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ACHIEVING THE DREAM… Below is an excerpt from UNLOCK THE HIDDEN LEADER by Gifford Thomas A truly effective team comprises diverse individuals who bring unique backgrounds, skills, and experiences to the table. These team members collaborate well together and genuinely respect, care for, and trust one another. This foundation of… more ›
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Below is an excerpt from UNLOCK THE HIDDEN LEADER by Gifford Thomas HOW CAN YOU BUILD A RELATIONSHIP WITH YOUR TEAM? According to Susan Heathfield, start with some common courtesy. For example, say good morning and thank you. Ask people how their weekend turned out. Ask if Rebecca won her… more ›
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Fortunate to know Lisa McNeill personally and get the opportunity to work with her daily at our HOSPITALITY DREAM TEAM – Integrity Operations Management in Lynchburg, Virginia. www.hospitalitydreamteam.com https://tr.ee/c6X8KFhMUwhttps://tr.ee/c6X8KFhMUw Thank you for listening and sharing. #grateful #friendship #love more ›
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“ What does it take to creat a winning team? It takes more than just being a manager, you must be a leader to build a winning team. My job title is Regional Director of Sales, but I realize my most important job is being Hospitality Sales Coach. In the… more ›
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“The only reason you suffer is because you choose to suffer. If you look at your life you will find many excuses to suffer, but a good reason to suffer you will not find. The same is true for happiness. The reason you are happy is because you choose to… more ›
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Lynchburg will welcome local dignitaries and VIPs, including Nina Rezai, Director of Campbell County Director of Economic Development, Megan Lucas, CEO of Lynchburg Regional Business Alliance and Andrew Marks, Sales Manager for the City of Lynchburg Department of Economic Development & Tourism. The celebration of the property’s grand opening is… more ›
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“ I have worked in the Hotel business for nearly 25 years now and have learned that it’s not about the sign on the building. it is about the CARE that we provide to our team members first and they will provide the CARE for our guests. Being a leader… more ›
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Straight From THE ❤️HEART… 