• IT”S YOUR CHOICE…

    IT”S YOUR CHOICE…

    Sometimes it’s easier to dwell on the negative, but that is your choice. Today I made a decision today to focus on Purpose, Hope and Possibility.

  • LIFTING OTHERS UP…

    LIFTING OTHERS UP…

    One of my favorite quotes is: “A high tide lifts all ships”. This is so true.

    I find that when you lift others up it has the same result!

  • MAKING DECISIONS…

    MAKING DECISIONS…

    It’s easy to second-guess yourself, but when you make a decision remember:

    “I made my decision based on the BEST information that i had available at the time.”.

    That is when you establish growth.

  • THANKFULNESS…

    THANKFULNESS…

    Today I am Thankful for the first day of Fall. It is one of my favorite times of the year!

  • KINDNESS IS NOT A WEAKNESS…

    Some people associate kindness as a WEAKNESS, but I consider it a STRENGTH. (Especially, in the hospitality industry.)

    When I was growing up I was taught the GOLDEN RULE. “Treat others the way you want to be treated.”

    Just a few years ago I learned about the PLATINUM RULE which is: “Treat others BETTER than they expect to be treated.”

    This applies to co-workers, friends, but most importantly to our guests.

    Remember KINDNESS COUNTS! What can you do TODAY to make a POSITIVE DIFFERENCE in people’s lives?

    Brian Knopp
    Hospitality Leader

  • SUCCESS FORMULA…

    SUCCESS FORMULA…

    E + R = O

    E – stands for EVENT
    R – stands for REACTION
    O – stands for OUTCOME

    It’s simple, when an EVENT happens we can not control the OUTCOME. The only thing we can control is our REACTION.

    Your REACTION can be positive or negative… that is the only thing you can control. This will help create A POSITIVE OUTCOME.

  • IT IS GOING TO BE A GOOD DAY…

    Thank you Lord for waking me up this morning. Prepare me for the day ahead. I give You for all the praise, honor and glory.

    AMEN!

  • DON’T WORRY… BE HAPPY!

    DON’T WORRY… BE HAPPY!

    Just like the popular song by Bobby McFarrin

    Don’t Worry, Be Happy” made history as the first a cappella song to reach number one on the Billboard Hot 100.

    “Worry no more…GOD is in control.”

    www.straightfromtheheart.blog
    www.hospitalitydreamteam,com

  • KINDNESS COUNTS…

    KINDNESS COUNTS…

    “The world is not short of successful people… it is short of genuine kind ones.”

    ~ Jitener Gordnar

    www.straightfromtheheart.blog
    www.hospitalitydreamteam.com

  • GOOD MONDAY…

    GOOD MONDAY…

    What can you do today to make a positive difference in people’s lives?

    www.straightfromtheheart.blog
    www.hospitalitydreamteam.com